It only makes sense that with the title of Senior Account Manager, Joe’s primary responsibilities include customer relationship building and project management. Joe brings a great deal of experience and knowledge in manufacturing to SI Jacobson and the soft goods and packaging industries. Over the past 27 years he has held positions in sales, operations and key account management roles. At SI Jacobson, Joe works with clients to define and manage customer requirements, ensure smooth process flow, and guarantee timely delivery of samples and finished product. Joe also works closely with our Asian factories to ensure a smooth transition from sample prototype to hard production of product. He holds an Associate Degree in Mechanical Design/CADD from College of Lake County, and like many others from the area, has a passion for just about every sports team in the greater Chicago area.